Products
Purpose-built products. One unified platform.
Ryve consists of dedicated products — each designed for a specific role in the claim lifecycle — operating together within a single, governed SaaS platform.
From claim intake to status tracking, operational decisioning and analytics, every product is built to reduce manual effort, maintain compliance, and scale with your operations.
How the Products Work Together
Shared foundations across the lifecycle
Ryve products are not independent applications stitched together after the fact.
They are tightly integrated modules within the same operational environment — sharing:
- Data
- Workflow state
- SLA logic
- Audit trails
This creates:
- One claim lifecycle
- One source of truth
- One governed system
No duplication. No reconciliation. No manual handovers.
Product Overview
Products mapped to real operational roles
Each Ryve product is designed to support a specific function in the claim lifecycle — while remaining fully connected to the rest of the platform.
Claim Intake
Structured, compliant claim intake — from the first submission
Claim Intake is Ryve’s passenger-facing entry point for regulated flight-disruption claims. It captures structured claim data, validates required documents, and ensures submissions are complete and compliant before they enter operations — reducing downstream rework and manual checks.
Designed for
- Airlines and partners accepting direct passenger claims
- OTAs and insurers handling multi-carrier journeys
Key outcomes
- Higher data quality at intake
- Fewer follow-ups for missing information
- Faster downstream decisioning
Claims Center
A transparent experience for claimants — without operational overhead
The Claims Center is the claimant dashboard — providing visibility, status updates, and structured follow-ups throughout the claim lifecycle. Claimants can track progress, respond to requests for documents or information, view outcomes, and payout status — while all updates remain directly tied to live operational workflows.
Designed for
- Passengers managing their own claims
- Representatives filing and tracking claims on behalf of passengers
Designed for
- Lower support volume
- Fewer manual updates
- Improved transparenc
Claims Console
The operational heart of Ryve
Claims Console is where operational teams manage claims end to end — within a single, governed workspace. It supports review, decisioning, SLA management, exception handling, payouts, and closure — with full traceability across every action.
Designed for
- Operations and finance teams
- Compliance and legal stakeholders
Key outcomes
- Consistent, defensible decisions
- Proactive SLA control
- Full audit readines
Claims Analytics
Operational, SLA, and compensation visibility — derived directly from live claim workflows
Ryve Analytics provides continuous visibility into how claim operations are actually performing — without manual reporting or data reconciliation.
Because analytics are embedded directly into operational workflows, what teams see reflects real-time operational truth
Designed for
- Operations and finance leadership
- Compliance and legal teams
Designed for
- Clear view of SLA performance and bottlenecks
- Visibility into outcomes and compensation exposure
- Confidence in operational and regulatory reporting
How Ryve Fits OTA Operations
One platform — regardless of carrier complexity
Ryve is deployed as a centralized claims platform for OTAs.
It enables OTAs to:
- Accept and manage claims across multiple carriers
- Apply consistent workflows and decision logic
- Route claims based on carrier, regulation, journey type, and booking model
- Track SLAs and outcomes across airline partners
- Communicate transparently with claimants through a unified experience
Operational consistency is maintained — even when carrier processes differ.
Built to Operate Together
Designed as one system — not standalone tools
The real value of Ryve comes from how the products operate together:
- Intake data flows directly into review and payout workflows
- Decisions and SLAs are tracked across consoles and dashboards
- Outcomes feed analytics and compliance reporting automatically
There is no re-entry, no duplication, and no loss of context at any stage.
Deployment Model
Deployed as a complete platform
All Ryve products are included as part of your deployment — configured around your volumes, regulations, and automation goals. There are no separate licenses to assemble and no modules to bolt on later.
