An end-to-end SaaS platform for regulated claim operations
Ryve automates, governs, and operates flight disruption claims — from intake to payout and analytics — for regulated, high-volume environments.
Built for airlines, OTAs, insurers, and TMCs managing claims under passenger-rights regulations.
Built for regulated claim environments
- Designed around jurisdiction-specific passenger-rights regulations
- Audit-ready workflows with full traceability
- Secure, role-based access across operational teams
- Enterprise-grade architecture for scale and reliability
Ryve is built to operate where compliance, transparency, and control are non-negotiable.
Traditional claim operations breakdown at scale
Most claim teams still rely on fragmented tools, manual reviews, and disconnected processes — creating operational drag, regulatory risk, and limited visibility.
Common challenges include:
- Manual claim intake and document handling
- Inconsistent eligibility decisions across regions
- Limited SLA tracking and operational transparency
- High cost of handling claims at scale
The Ryve Platform
One platform. The complete claim lifecycle.
Ryve brings the entire claim journey into a single, governed platform — designed to automate decisions, guide operations, and provide real-time visibility.
From intake to payout:
- Structured claim intake
- Review and eligibility decisioning
- Payout handling
- SLA-driven workflows
- Performance and compliance analytics
Automation where it adds value. Human control where it matters.
Core Products
Purpose-built products for every role
Ryve consist of dedicated products — each designed for a specific role in the claim lifecycle.
Claims Intake
Passenger-facing intake with structured data capture and document validation.
Claims Center
A unified dashboard for passengers to track progress and provide required inputs.
Claims Console
Operational workspace for review, decisions, payouts, and SLA management.
Claims Analytics
Operational, SLA, and compensation insights — derived directly from live claim workflows
Airlines
Automate claims handling, reduce cost per claim, and maintain regulatory control.
Online Travel Agencies (OTAs)
Centralize multi-carrier claims with consistent workflows and visibility.
Insurers
Operate regulated travel-claim programs with auditability and performance tracking.
Travel Management Companies (TMCs)
Support enterprise travelers with transparent, SLA-driven claim handling.
Who Ryve is for
Built for complex claim operations
Ryve is designed for organizations that manage claims at scale, across regions, regulations, and customer segments.
Deployment Model
Deploy Ryve around your operations
Every engagement begins with a guided deployment — tailored to your volumes, regulatory scope, and automation goals.
We don’t sell software licenses.
We deploy operationally ready claim environments.
Each deployment includes:
- Guided configuration and technical setup
- Pilot phase to validate workflows
- Controlled activation and go-live
- Ongoing operational support
